Return & Exchange Policy
21st March 2022
You can return an order by clicking Return on the My Orders page.
* We accept returns within 15 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.
* We do not accept returns for Innerwear Products due to hygiene concerns.
* We are retreating refund policy on notebooks. Thank you for loving them.
Visit My Orders page >
You can self-ship your product through any courier service, preferably Speed Post.
How will I get my refund?
Once the order has been picked up, the refund will be initiated to your selected mode within 12-15 working days from the date your order is picked, subject to your returns passing the quality check.
Refund will reflect as per below-mentioned timelines:
- NEFT refund process takes 72 hours.
- Payment Gateway refund process takes 7 to 9 working days excluding Saturdays/Sundays and Bank Holidays.
There is no return for lingerie products however, if product has issues such as fitting problems, wear and tear, mechanical damage and permanent stains at the time of delivery, exchange can be considered and will be processed only after investigation from our end. 2Peace will have final decision to consider any exchange requests made by the customer.
Please write back to us in case of queries related to refund/cancellation/exchange at email@example.com